Financial Difficulties

We know it can be hard to talk about your finances but if you’ve missed a payment - or think you might miss one - we’re here to help you.

We have a fully trained and experienced team who will work with you to understand your circumstances and find a manageable solution.

We can also signpost you to free impartial advice if you need further support.

Your mortgage is a priority debt, so if you’re worried you could miss a payment, then contact us as soon as possible so we can provide early assistance.

If you have a representative who supports you with managing your finances, we can put measures in place so that we can talk to them on your behalf.

Contacting us will not impact your credit file and the sooner you tell us about your worries, the sooner we can help you (this may also help to avoid fees).