COMPETITION PRIVACY NOTICE

About us

OneSavings Bank plc will be a data controller of any personal data it holds about you. A data controller is an individual or organisation which decides how your personal data will be used.

If you require any further information or wish to contact us or our Data Protection Officer at any time our contact details are:

Address:
OneSavings Bank,
Sunderland,
SR43 4AB

DPO email: [email protected]

Who this privacy notice applies to

This privacy notice explains how we will use the personal data of persons whose data we collect or receive when we run a promotion or competition.

Why we are providing you with this privacy notice

Applicable Data Protection laws (including the General Data Protection Regulation and the Data Protection Act 2018) impose obligations on us as the data controller, when we collect or create, hold, amend, disclose, share or otherwise use or erase/destroy (collectively referred to as processing) your personal data and give you, as the data subject, rights over your personal data.

One such obligation is to process (e.g. collect, hold, use or erase) your personal data fairly, lawfully and in a transparent manner. This privacy notice meets that obligation by explaining what personal data we will hold about you, how we will process your personal data, why we process your personal data and the lawful grounds on which we are processing it. It also sets out some of your legal rights.

How we obtain your personal data

We will receive and collect personal data about you directly from you, from information that is publicly available e.g. the Internet or from information we already hold about you.

The types of personal data we will have about you

We may process data about you, where necessary, for the purposes set out in the “How We Will Use Your Data” section, including:

• your name
• your address
• your email
• your image
• your phone number
• the company you work for and your role
• any internet user name e.g. your twitter alias.

How we will use your data

We will use your personal data to:

• operate and administer the competition and/or promotion we are running
• monitor, analyse, and report on the performance of the competition and/or promotion
• comply with our legal, contractual and regulatory obligations and codes of practice
• publicise the promotion or competition
• to investigate and respond to complaints, disputes and where necessary to bring or defend legal claims
• tell you about OneSavings Bank plc and the products and services offered by us which we think may be of interest to you

The legal grounds on which we will process your data

We will only process your personal data if we have a reason to do so that is legally permitted. When using your personal data for the purposes listed above we are relying on one or more of the following legal reasons for processing that data:

• the purpose is necessary for the performance of a contract with you or, if you asked us to, to enable us to enter into a contract with you;
• the purpose is necessary for us to comply with our legal obligations;
• the purpose is necessary for our legitimate interests; or
• if you have consented to us processing personal data for one or more specified purposes.

The legitimate interests we have for processing your personal data as described above include to:

• comply with our legal and contractual obligations, best practice and codes of practice;
• exercise our legal rights;
• meet your expectations of us;
• to promote our products and services, and
• undertake analysis, modelling and forecasting.

Marketing

We may contact you about OneSavings Bank plc and the products or services offered by us by electronic mail or telephone if, when we collected your personal data, you agreed to us doing so. If at any time you change your mind and either do wish to receive such communications or wish us to stop sending such communications then please email us at [email protected].

Who we share your data with

We may share your personal data with:

• statutory and regulatory bodies including the Advertising Standards Authority;
• the provider of any prize or reward you may receive for winning or participating in the promotion or competition;
• the courts and any arbitrator or adjudicator of a dispute involving us;
• our auditors, advisers, agents and suppliers who act or may act on our behalf

How long we will hold your data for

We usually keep personal data collected solely for completion purposes for up to 1 year from the closing date of the promotion or competition. We also retain contact details for third parties such as brokers who interact with us or communications sent on behalf of OneSavings Bank plc for up to 1 year following the contact becoming inactive. We may retain the data for longer where it is necessary for us to do so to meet our legal or regulatory obligations.

If you choose not to give us personal data

You will need to provide us with the personal data we request to enable you to participate in the promotion or competition. If you do not give us the information then you will not be able to enter the promotion or competition.

Your legal rights

Where we have obtained your consent to us processing personal data, you are entitled to withdraw your consent to this at any time.

You also have a number of rights over your personal data processed by us. These include your rights to request:

• access to your personal data. You may request a copy of the personal data that we hold about you.
• accuracy of your personal data. You may request that we correct incomplete, inaccurate or outdated personal data. We take sensible steps to make sure that personal data is accurate, complete, and current. You can help us do this by notifying us of any changes to your personal data.
• transmission of personal data. You may request that we transfer personal data you have provided to us to you or to another person.
• erasure of personal data. You may request that we delete your personal data.
• that the processing of your personal data be restricted. You may request that our use of your personal data ends, is restricted or limited.

The extent of these rights are limited by law and we may not act on part or all of your request(s) where the right(s) are not applicable. If we do not act on your request we will explain our reasons for not doing so when responding to your request.

If you require any further information about how we handle your personal data or wish to make a request to exercise any of your rights under applicable Data Protection laws, please contact our Data Protection Officer.

Sending your personal data outside the United Kingdom and European Economic Area

Your personal data may be processed or transferred outside the United Kingdom and European Economic Area. If you require further information as to where your personal data is transferred to, and the measures we have implemented to safeguard that information, please contact our Data Protection Officer.

How to complain

If you are unhappy with the outcome of any of your requests to exercise your rights, or how we handle your personal data, then please let us know. You are also entitled to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: [email protected]
Telephone number: 0303 123 1113