Documents
What's New
New residential products
Tier 0 products launched
- Supporting customers with lighter adverse credit
- 2 and 5-year fixed rates from 5.19%
- Options with refunded valuation (max £630) and £300 cashback
- Core residential and DMP products available
What's New
New buy to let products
Reduced 80% LTV products
- 2 and 5-year fixed rates now from 5.79%
Relaunched Tier 2 and Tier 3 products
- Supporting landlords with adverse credit profiles
- 2 and 5-year fixed rates from 5.39%
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Product guide
Uploaded: 28.05.2023
Residential product guide
Uploaded: 27.03.2024
Customer Literature
Uploaded: 28.05.2023
Customer information booklet – Long term lending
Uploaded: 03.04.2024
Uploaded: 28.05.2023
General Mortgages Conditions E&W
Uploaded: 03.04.2024
Uploaded: 28.05.2023
General Mortgages Conditions Scotland
Uploaded: 03.04.2024
Uploaded: 28.05.2023
Handling your complaints effectively
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Tariff of mortgage charges
Uploaded: 05.03.2024
Conveyancer Literature
Uploaded: 28.05.2023
Guidance for Conveyancers - England and Wales
Uploaded: 12.03.2024
Privacy Notice
Uploaded: 28.05.2023
Privacy Notice Mortgages And Loans
Uploaded: 12.03.2024
Uploaded: 28.05.2023
Privacy Notice Summary Mortgages And Loans
Uploaded: 12.03.2024
Uploaded: 28.05.2023
Website User Privacy Policy
Uploaded: 12.03.2024
Useful Documents
Uploaded: 28.05.2023
Anti money laundering guidelines
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Broker Portal - How to add a Club
Uploaded: 12.03.2024
Uploaded: 28.05.2023
Broker Terms of Business
Uploaded: 24.04.2024
Uploaded: 28.05.2023
Debt Consolidation Form
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Direct debit mandate form
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Document submission form
Uploaded: 05.03.2024
Uploaded: 28.05.2023
DMP Submission Form
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Gifted declaration form
Uploaded: 09.04.2024
Uploaded: 28.05.2023
Physical Valuation Information From Connells
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Residential Application Form
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Right First Time Submission Guide
Uploaded: 05.03.2024
Uploaded: 28.05.2023
Standard declaration
Uploaded: 05.03.2024