Adrian Moloney - Group Intermediary Director
I love spring. The days are finally getting longer and warmer, the daffodils are out in force and there’s a feeling that things are slowly coming back to life after the dark winter months.
It’s a time for fresh starts and new beginnings, so now seems the perfect time to announce the date when we’ll be launching our dual-branded sales team structure.
From Monday 4 April, the Precise Mortgages and Kent Reliance for Intermediaries’ business development managers (BDMs) will be joining forces to create one dual-branded team. As experts in what both brands can offer, this fresh new approach will enable them to provide even more support, further enhancing the service we can provide to you and your customers.
One of the main things we’ve learnt from the pandemic is that you want to be able to communicate with us in a variety of ways, so to further support you there’ll also be 10 office-based BDMs on hand offering you telephony, video conferencing and webchat support.
We’ll also have 16 field-based BDMs serving both brands, as well as seven specialist finance account managers focused on supporting our bridging and commercial proposition.
The new structure will see the BDMs looking after smaller patches so they’ll be able to get to you quicker if you prefer to speak with them face-to-face. This means your local BDM may change, but don’t panic! You’ll be receiving an email from us telling you who your new BDM is and how you can contact them.
It’s an exciting new step in the evolution of our offering and all part of our goal of providing best-in-class levels of service and support. We want to be recognised as the UK’s number one specialist bank and we know we can only do that by providing you with exceptional service, strong relationships and competitive propositions.
To find out more, or if you’ve got any questions, speak with a member of our sales team or call our dedicated intermediary support team on 0800 116 4385.